Services

Technical Support

Our specialized support services cater to all industries and applications requiring powertrain solutions. We offer comprehensive technical assistance across our entire product range, available both on-site and remotely via phone and email. From the initial selection of an appropriate power transmission system to troubleshooting, repairs, and maintenance, our expert team provides reliable support backed by extensive technical knowledge.

Our technical support services include:

  • Comprehensive technical assessment of your specific drive application.
  • Supply of technical drawings to assist in selecting the appropriate power transmission.
  • Initial evaluation and recommendation of a suitable transmission solution.
  • Expert technical support for custom product requirements.
  • Access to detailed product specifications and documentation.
  • Assistance with technical inquiries related to our product range.
  • Guidance on repair, refurbishment, and maintenance strategies.
  • Assistance in sourcing and selecting the right spare parts.
  • Cost analysis and comparison of different drive system options.

Programming

We offer support in developing customized application software tailored to customer requirements.

We carry a wide selection of motor controllers from the renowned manufacturer DMC, Zapi, Inmotion & Curtiss Wright. These controllers require specialized programming to achieve their intended functionality, and we are here to assist. We can support you on location, remotely or in our workshop.

Leveraging our expertise in product-specific software and programming tools, we provide a comprehensive programming service. We analyze the functional needs of a machine or vehicle, understand its expected capabilities, and collaborate with you through prototyping and production to ensure the motor controller is correctly programmed for in the field.

Additionally, we supply software, along with programming and diagnostic tools that integrate seamlessly with DMC, Zapi & Inmotion controllers as well as for the Zivan and Delta Q chargers, allowing you to customize your machine as needed.

CAN Data Logging

CAN Data Logging is the process of capturing and recording data transmitted over a CAN bus network. This data logging is essential for monitoring, diagnosing, and analyzing the performance of various electronic control units (ECUs) in automotive, industrial automation, and other embedded systems. Depending on the application we can offer an on-site CAN data log service

Key Features of CAN Bus Data Logging:

1. Data Collection & Storage

  • Records real-time CAN bus messages, including sensor data, system commands, and status updates.
  • Stores data for further analysis and diagnostics.

2. Protocol Compatibility

  • Supports CAN 2.0A (11-bit ID) and CAN 2.0B (29-bit ID) messages.
  • May include compatibility with protocols like J1939 (heavy-duty vehicles) and OBD-II (automotive diagnostics).

3. Real-Time Monitoring & Analysis

  • Displays live CAN bus data for immediate evaluation.
  • Helps in identifying faults, system malfunctions, or unexpected behavior.

4. Event Triggering & Filtering

  • Allows logging based on specific triggers, such as errors, threshold values, or system events.
  • Filters out unnecessary data to focus on relevant messages.

5. Data Export & Integration

  • Logs data in formats such as CSV, ASC, or MDF for further processing.
  • Integrates with analysis tools for performance evaluation and debugging.

CAN bus data logging plays a crucial role in system diagnostics, performance optimization, and predictive maintenance, making it an essential tool for engineers and technicians.

Electric Motor Dyno Test

For some brands and models of motor controllers we have the functionality to autotune the motor without the need for a load.

If there is a desire for the motor to operate under load with different operating points we can offer you a proposal for doing a dyno test.

An Electric Motor Dyno Test is a controlled procedure used to evaluate the performance, efficiency, and durability of an electric motor under various load conditions. This test is conducted using a specialized device that measures key parameters such as torque, speed, and power output.

GET IN TOUCH

Our expertise lies in creating cohesive systems that integrate seamlessly into vehicles. From subsystem assemblies to complete boxed systems with advanced electronics, we offer a comprehensive range of solutions that include electric motors, motor controllers, transaxles, wheel drives, DC-DC converters, joysticks, tiller heads, pedals, batteries, and chargers.

DEALER OF THE
FOLLOWING BRANDS

As a developer, importer, and representative of top-tier brands, we distinguish ourselves with in-house trained application and service engineers who bring unparalleled expertise in E-control systems. By combining innovative technologies and exceptional service, Q-Tronic remains at the forefront of powering mobility solutions.